Privacy Policy

Sindhu Hospitals values the privacy and security of Personal Data entrusted by its stakeholders for legitimate purposes.

We aim to comply with applicable Digital Privacy and Data Protection Regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to meeting both your personal privacy needs and ensuring that our genuine, legitimate interests, and our ability to effectively fulfil our responsibilities, are met.

In this Form, the terms “Personal Data” and “Information” are as defined in the regulations and are used interchangeably. When we refer to “Personal Data”, the term includes Personal Information, Sensitive Personal Information, and Privileged Information.

This Privacy Consent Form outlines how we collect, use, and protect your personal information when you interact with our online platforms. By providing your information, you agree to the terms outlined in this document.

Information We Collect:

We collect your personal data, which includes information you provide during your application for admission and information we acquire or generate upon enrolment and during your association with us.

  • Name
  • Contact information (email address, phone number)
  • Information related to your interactions with our website or services.

How we Collect Personal Information

The methods by which we collect your Personal Information include but are not limited to the following:

  • By filling the patient registration form
  • By providing details to a Sindhu Health Care Professional or Sindhu representative
  • When you register on our website and with healthcare aggregators
  • When you provide your personal information during services
  • When you use features on our website
  • When you provide access to any other website
  • By the use of cookies

Information we acquire or generate during your association with us:

  • Appointment Date & Time
  • Doctor Name
  • Appointment Type
  • Appointment ID
  • Sindhu ID/UHID
  • Visit ID/Encounter ID
  • Date of Birth
  • Age
  • Gender
  • Marital Status
  • First Registration Date
  • Address
  • Landmark
  • City
  • State
  • Country
  • Pin Code
  • Insurance (if any)
  • Amount Paid
  • Invoice Number

How We Use Your Information:

We may use your personal information for the following purposes:

  • Providing requested services or information
  • Communicating with you about products, services, and promotions
  • Improving our website and services
  • Conducting research and analysis
  • Complying with legal obligations

Sharing of Information:

We may share your information with authorized third parties, affiliates, and group entities for marketing or advertising purposes, including activities and events across various media platforms.

We may also disclose information to government bodies or agencies to fulfil regulatory obligations, conduct research or surveys, and pursue legitimate administrative, historical, and statistical purposes.

Data Security:

We implement reasonable organizational, physical, and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Access is restricted to authorized personnel under strict confidentiality. Any data breach will be recorded, reported, and addressed as required by law, and affected individuals will be notified where necessary.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time without prior notice.

Term of Storage of Personal Information

Personal information will be stored for at least three years from the last use of services or as required by law.

Right to Privacy

You may object to processing, request access, correction, or deletion of your personal data, and withdraw consent at any time. Withdrawal may affect service access.

📧 Email: info@sindhuhospitals.com

📞 Phone: +91 9100755539

I have read and understood this Privacy Consent Form and agree to the collection, use, and disclosure of my information as described.